Shipping & Returns

Where would you like us to deliver to?

Note: COVID-19 Update

What with everything that's going on, courier services are no longer obtaining a signature at delivery in order to reduce the possibility of Covid-19 transmissions. Instead, they'll send a photo of where they left the package.

Please keep up to date with your tracking information to make sure you're definitely in for your delivery because we can't take responsibility for it, once we've sent your order out. Pick Up shops are currently unavailable and we are unable to confirm a specific delivery time slot for you - that's down to the courier. A delivery card or notice will be left for you to re-arrange any missed deliveries. We're unable to assist with this but the courier should be able to give you more information.

Orders placed Mon-Fri, by midday are usually packed and shipped the same day, but please allow 1 to 2 business days for us to receive and process your order. You'll get a notification by email with a tracking number as soon as your order is on it's way!

We aim offer two shipping speeds for most regions, because sometimes you can wait and sometimes you can't. In some regions however it is cost prohibitive to offer two shipping speeds.

UK Mainland



It always helps if you leave us your mobile number and your email so the courier can send you updates about your delivery and you can reschedule directly with then for specific time and locations that best suit you.

FAQs

Note: COVID-19 Update

What with everything that's going on, courier services are no longer obtaining a signature at delivery in order to reduce the possibility of Covid-19 transmissions. Instead, they'll send a photo of where they left the package.

Please keep up to date with your tracking information to make sure you're definitely in for your delivery because we can't take responsibility for it, once we've sent your order out. Pick Up shops are currently unavailable and we are unable to confirm a specific delivery time slot for you - that's down to the courier. A delivery card or notice will be left for you to re-arrange any missed deliveries. We're unable to assist with this but the courier should be able to give you more information.

Orders placed Mon-Fri, by midday are usually packed and shipped the same day, but please allow 72 working day hours for us to receive and process your order. You'll get a notification by email with a tracking number as soon as your order is on it's way!

European Shipping Mainland



*This is an estimated cost, your exact shipping will depend on your order size and will be calculated at checkout
**We cannot currently ship to offshore islands, please contact us with any questions/requests.
***Shipping cost is up to 6 bottles. If you would like to buy more than 6 bottles, please contact us or place separate orders.
****Customs may be an additional charge.

Important information:

Orders placed Mon-Fri, by midday are usually packed and shipped the same day, but please allow 2-5 business days for us to receive and process your order.

Please note: Due to current extreme weather and subzero temperatures, orders going to the following states will not ship until Monday, Jan 22, 2024:
AK, CO, CT, DE, DC, ID, IL, IN, IA, KS, KY, ME, MD, MA, MI, MN, MO, MT, NE, NH, NJ, NY, ND, OH, OK, PA, RI, TN, SD, VT, VA, WA, WV, WI, WY

This is due to freezing temperatures causing our glass bottles to break in transit. However, if your order arrives frozen but the bottles are intact and sealed, rest assured the quality of our products will not be negatively impacted.

Orders are currently being packed and shipped in 2-5 business days**.

**See above for info on delays to certain states due to extreme weather conditions.

You will get a notification by email with a tracking number as soon as your order is on it’s way!


*These price ranges apply to mainland USA. Some states or US territories may have more expensive shipping.

Please let us know if you are interested in shipping to other countries and we can do our best to figure out a way to get our drinks to you! Please drop us a message with your order and we'll get back to you with options.